Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hawaiiwrestlinggear@gmail.com

Hawaiʻi Wrestling Gear does not accept returns or refunds for customer-induced issues like choosing the wrong size, wrong color or changing your mind, but they do fully cover manufacturing errors or damaged items. 

Hawaiʻi Wrestling Gear does accept returns or refunds for damaged or Defective Items

Timeframe: You must contact Hawaiʻi Wrestling Gear within 14 days of delivery.

Evidence: Provide a clear, well-lit photo showing the manufacturing defect or damage. A return cannot be processed without photo documentation

Resolution: Once the return is approved, Hawaiʻi Wrestling Gear will provide a free reprint and reshipment or issue a full refund.

You can always contact us for any return question at hawaiiwrestlinggear@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
In the case of a refund, we will notify you to let you know that the refund was processed. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hawaiiwrestlinggear@gmail.com.